Privacy policy

PRIVACY STATEMENT

GMRT Production LLC recognizes the importance of protecting the privacy
of all information provided by users of our customers. We created this
policy with a fundamental respect for our customers' right to privacy
and to guide our relationships with our customers. This Privacy
Statement discloses the privacy practices for all products and
services owned by GMRT Production LLC.

INFORMATION COLLECTION AND USE

GMRT Production LLC collects information from our website users,
subscribers and other customers. In this section of our Privacy
Statement, we describe the type of information we collect and how we
use it to provide better services to our customers.

Communications with Us

We have features where our customers can submit information to us.
Where such submissions include requests for service, support or
information, we may forward them to our agents, as needed, to best
respond to the specific request. In addition, we may retain e-mails
and other information sent to us for our internal administrative
purposes, and to help us to serve customers better.

Automatic Data Collection

Our web site has features that automatically collect information from
customers, to deliver content specific to customers' interests and to
honor their preferences. This information assists us in creating
products and services that will serve the needs of our customers.

For example, we use "cookies," a piece of data stored on the user's
hard drive containing information about the user. Cookies benefit the
user by requiring login only once, thereby saving time while on our
web site. If users reject the cookies, they may be limited in the use
of some areas of our web site. For example, the user may not be able
to participate in sweepstakes, contests or drawings. Additionally, we
may note some of the pages the user visits on our web sites and via
our email newsletters through the use of pixel tags (also called
clear gifs) and web beacons. The use of cookies, pixels and web
beacons enable us to track and target the interests of our users to
enhance the experience on our sites and via our email newsletters.

For our internal purposes, we gather date, time, browser type,
navigation history and IP address of all visitors to our web sites.
We use this information for our internal security audit log, trend
analysis and system administration, and to gather broad information
about our user base.

We may combine information supplied by a customer at registration
with web site usage data to learn more about users and their
preferences in the content of the site. We may use this information
to tailor services to your interests or to contact you about offers
from our business associates which may be of interest to you. We do
not disclose this information to third parties.

SECURITY

We use reasonable precautions to protect information about our
customers while it is stored on our servers or in transit to our
vendors processing on our behalf. Sensitive information that is
transmitted to us online (such as credit card number) is encrypted and
is transmitted to us securely. In addition, access to all of our
customers' information, not just the sensitive information mentioned
above, is restricted. Only employees who need the information to
perform a specific job (for example, a billing clerk or a customer
service representative) are granted access to personally identifiable
information. Finally, the servers on which we store personally
identifiable information are kept in a secure environment.

Refund policy

Refunds are available within 30 days of product purchase by contacting
our support service. Whenever we receive a refund request, we notify
the product suppliers to give them an opportunity to resolve the
dispute. Refund requests that have not been resolved within two (2)
weeks are processed; and, for credit card purchases, the refund
appears on the buyer’s next credit card statement.

We put product suppliers in touch with buyers to determine how goods
must be returned. Physical goods must be returned for a refund to be
completed.

NOTIFICATION and CHANGES

If we change our Privacy Statement, we will post those changes on this
page so our users are aware of what information we collect, how we use
it and under which circumstances, if any, we disclose it. Users should
check this policy frequently to keep abreast of any changes.